Frequently Asked Questions (FAQ) for Library Patrons
On Re-Opening Of Centers

When can I return to the library at the center?

You may pick up library books in person starting Monday, April 18, 2022, and full in-person library services will resume on May 2, 2022. Circulation of mailed library books has resumed and is available to all patrons. Patrons can also continue to download books using BARD. If you need assistance, please call our reader advisors at 1-800-808-2555.

Will library patrons who return onsite need to be fully COVID-19 vaccinated?

Yes, library patrons visiting the onsite library will be required to be fully vaccinated and provide proof of vaccination. Studies have consistently shown that vaccinations are effective tools in preventing severe illness from the coronavirus. The definition of “fully vaccinated” is having received both shots of a two-dose vaccination series (Pfizer or Moderna) or the one-shot Johnson & Johnson vaccine AND received a booster once booster-eligible, which is 6 months after the second dose for Pfizer or Moderna, or 2 months after the Johnson & Johnson vaccine. Full vaccination status will also be required of staff and volunteers. Library services will continue to be available remotely for those patrons who are not vaccinated.

What can I expect when I return to the centers?

Each center will have a single-entry area for check-ins and to verify if individuals are vaccinated. All individuals will be required to wear a surgical/medical grade, N95 or KN95 face mask while onsite. High traffic and common areas of the center will be cleaned and disinfected regularly.

Why will we be required to wear surgical/medical grade, N95 or KN95 face masks particularly as other places are no longer requiring masks to be worn?

These masks have proven to be very effective at preventing the spread of COVID-19 as well as other respiratory diseases. Even though mask mandates are being loosened, we believe it is important to maximize the health and safety of our volunteers, students, and staff. Many of the individuals we serve are seniors and many have pre-existing health concerns. So, using these masks can help protect our students. Masks may be removed when actively eating or drinking.

When are staff being asked to return to the centers?

All staff will return to the centers beginning April 4, 2022. Onsite services will resume in a phased approach starting with select 1:1 services by appointment for Low Vision, Connection Pointe and O&M on April 18, 2022. Group classes, full library services, in-home visits, child development visits and youth programs will resume on May 2, 2022. This phased approach allows for a gradual transition to ease return to the workplace.

When will volunteers return to the center and will they need to be vaccinated?

Select volunteers will return onsite beginning May 2, 2022 at the same time that group classes resume. Onsite volunteers will need to be fully vaccinated and show proof of vaccination. We expect additional volunteers will be needed for the Fall Term. Volunteers who are not vaccinated, may explore “virtual volunteering” opportunities.

Please note all information in this FAQ may be subject to change based on the latest COVID-19 cases and/or updates from the CDC, Cal OSHA, state or local authorities.
Dated: March 1, 2022